Privacy Policy

Effective Date: 01/04/2025

Last Updated: 01/04/2025

Salt & Steam Saunas are committed to safeguarding your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy explains how we collect, use, disclose, and protect your personal data when you visit or interact with our website: www.saltandsteamsaunas.co.uk

1. Data Controller

The data controller responsible for your personal data is:

Salt & Steam Saunas 

Email: saltandsteamsaunas@gmail.com

2. What Personal Data We Collect

We may collect and process the following personal data:

• Identity Information: name, title

• Contact Information: email address, telephone number

• Technical Data: IP address, browser type/version, time zone setting, location, operating system, and platform

• Usage Data: information about how you use our website, including pages visited and time spent on site

• Marketing and Communications Data: your preferences in receiving marketing from us

3. How We Collect Your Data

We collect your data through:

• Direct interactions: filling out forms, contacting us, subscribing to newsletters

• Automated technologies: cookies, server logs, and analytics tools

• Third parties: such as analytics providers like Google Analytics

4. Legal Bases for Processing

Under the UK GDPR, we will only process your personal data when we have a lawful basis to do so, including:

• Consent – when you’ve given clear permission

• Contract – where processing is necessary for a contract with you

• Legal obligation – where we’re required by law

• Legitimate interests – for business interests that do not override your rights

5. How We Use Your Data

We use your personal data to:

• Respond to enquiries and provide customer support

• Send you service updates or marketing (only with your consent)

• Improve our website, services, and user experience

• Monitor and protect website security

6. Sharing Your Data

We do not sell or rent your personal information. We may share data with trusted third-party providers that support our business operations, such as:

• Website hosting and email services

• Analytics providers

• Legal or regulatory authorities, when required by law

All third parties are required to respect the security of your data and to process it in accordance with UK GDPR.

7. Data Retention

We only keep your personal data for as long as necessary for the purposes we collected it, including satisfying legal, accounting, or reporting requirements.

8. Your Rights Under UK GDPR

You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your personal data

• Object to or restrict processing in certain circumstances

• Request transfer of your data to another service (data portability)

• Withdraw consent at any time (if we rely on consent as the legal basis)

To exercise any of these rights, please contact us at [your contact email].

9. Cookies

We use cookies to improve your browsing experience. You can set your browser to refuse cookies or alert you when cookies are being sent. See our [Cookie Policy] for more details.

10. Data Security

We use appropriate technical and organisational security measures to protect your personal data from accidental loss, misuse, unauthorised access, disclosure, or alteration.

11. International Data Transfers

If your data is transferred outside the UK, we ensure it is protected by appropriate safeguards, such as standard contractual clauses or adequacy decisions.

12. Changes to This Privacy Policy

We may update this policy periodically. Please check this page regularly to stay informed of any changes. The date of the most recent update will always be shown at the top.

13. Complaints

If you are concerned about how we handle your personal data, please contact us first. You also have the right to lodge a complaint with the UK’s Information Commissioner’s Office (ICO):

Website: https://ico.org.uk

Phone: 0303 123 1113

14. Contact Us

For any questions or concerns about this Privacy Policy, or to exercise your rights, please contact:

Salt & Steam Saunas

Email: saltandsteamsaunas@gmail.com